> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.meaningfulplanet.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What happens to lost or stolen phones / SIMs?

We do not handle devices, but if your SIM is lost or stolen, contact us right away. We’ll suspend your service to prevent misuse and help you order a replacement SIM and transfer your number over.