Articles on: Roaming & International

Do you offer International Roaming? How do I make international calls?

International roaming allows you to use your Meaningful Planet mobile service when traveling abroad. With our roaming options and packages, you can stay connected with friends, family, and work, even when you're outside of the UK.

Meaningful Planet offers a range of international roaming options to suit different needs and budgets. These include:

Inclusive roaming in the EU and other European Countries: All our mobile plans include international roaming allowances as part of your standard package.
Pay-as-you-go roaming: With this option, you'll be charged a fixed rate for calls, texts, and data usage while abroad, based on the country you're visiting.
Roaming add-ons: If you're planning a longer trip or expect to use your phone more heavily while abroad, you can purchase a roaming add-on package. These packages offer bundled allowances of calls, texts, and data at a discounted rate compared to pay-as-you-go roaming.

When in the EU, your data will work just like in the UK - no need to contact us or do anything. Data you use in the EU will count exactly the same as data used in the UK towards your total monthly allowance.

To use international roaming when visiting somewhere outside the EU, you can do this by contacting Meaningful Planet's customer support team for assistance before you travel.

It's important to note that international roaming charges can be significant, especially if you're using data services or making calls outside of your plan's allowances. To avoid unexpected charges, we recommend familiarizing yourself with the roaming rates for your destination and keeping track of your usage while abroad.

In addition to international roaming, Meaningful Planet also offers competitive rates for making international calls from the UK to other countries. Whether you need to stay in touch with family abroad or conduct business with international clients, we have options to suit your needs:

Pay-as-you-go international calls: With this option, you'll be charged a per-minute rate for international calls, which varies depending on the country you're calling.
International call packages: If you make frequent international calls, you can save money by purchasing one of our international call packages. These packages offer a bundle of minutes to specific countries or regions at a discounted rate compared to pay-as-you-go rates.
Inclusive international minutes: Some of our mobile plans include an allowance of international minutes as part of your standard package. Check your plan details to see if you have inclusive international minutes and what destinations are covered.

To make an international call, simply dial the international dialling code for the country you're calling (e.g., 00 for most European countries, 011 for the United States), followed by the country code and the local phone number.

If you have any questions about international roaming or making international calls with Meaningful Planet, our customer support team is always happy to help. We can assist you with choosing the right roaming or international call package for your needs, understanding the rates for specific destinations, and troubleshooting any issues you may encounter while using these services.

At Meaningful Planet, we're committed to providing our customers with affordable and convenient options for staying connected, both at home and abroad. With our range of international roaming and calling options, you can enjoy the peace of mind that comes with knowing you're always just a call or text away from the people and places that matter most.

It's important to note that international roaming & call charges can vary depending on the destination and the service you're using. To help our customers understand these charges, we've divided the world into six zones based on the typical costs of roaming in each region:

Zone 1: United Kingdom, EU 27 (including overseas regions), Iceland, Norway, and Switzerland. Roaming in these countries is free on all Meaningful Planet plans.
Zone 2: Australia, Canada, South Africa, United States.
Zone 3: Argentina, Brazil, China, Hong Kong, India, Indonesia, Israel, South Korea, Mexico, New Zealand, Russia, Saudi Arabia, Singapore, Turkey, Vietnam.
Zone 4: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Egypt, Faroe Islands, Georgia, Japan, Kosovo, Macedonia, Moldova, Oman, Qatar, Serbia, Sri Lanka, Ukraine, United Arab Emirates.
Zone 5: Andorra, Antigua and Barbuda, Bangladesh, Barbados, Belize, Cambodia, Chile, Dominican Republic, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Macau, Madagascar, Malaysia, Montenegro, Morocco, Nigeria, Pakistan, Panama, Peru, Philippines, Rwanda, Taiwan, Thailand, Timor-Leste, Uganda.
Zone 6: Rest of the world.

The rates for calls, texts, and data usage will vary depending on which zone you're visiting. To avoid unexpected charges, we recommend familiarizing yourself with the roaming rates for your destination and keeping track of your usage while abroad.

Updated on: 17/06/2024

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