How long will it take by business to get set up once we've ordered SIMs?

Most businesses are fully set up within just a few days. Here’s what to expect:

• SIM card delivery - physical SIMs arrive by post in 1–3 working days. eSIMs can be issued digitally and activated instantly.
• Activation - once your SIM arrives, simply insert it (or download the eSIM profile) and restart your device. Most are active within minutes.
• Number transfer (porting) - if you’re bringing existing numbers over, the transfer is usually completed within two working days (though often in under 24 hours) of your scheduled port date. Your team can keep working on their old SIMs until the switch happens.

We’ll guide you through the process step by step, and you’ll receive updates so you know exactly when each stage is complete. This minimises downtime and ensures a smooth transition for your employees.

Updated on: 12/09/2025