Leaving Meaningful Planet

• What if I want to cancel my contract?

  If you're on a rolling contract, you can leave at any time by using our account cancellation service in the 'My Account' section of the App or website. If you're still within your contract term but wish to cancel for any reason, please reach out to support@meaningfulplanet.co.uk so we can assist you further.Few readers

Issues & Complaints

• What do I do if I have a complaint?

  Our Complaints Process At Meaningful Planet we're committed to providing exceptional services and products that exceed your expectations, and help make a meaningful difference to the future of our planet. However, we understand that sometimes things may not go as planned. If you're not completely satisfied with any aspect of our service, we want to hear about it. Your feedback is invaluable for improving our services and ensuring we meet your expectations. How to Make a Complaint StFew readers

• It says Meaningful Planet uses the same network infrastructure as EE for your network, what does that mean? Are you owned by EE?

  Our network operates using the same physical infrastructure as EE, one of the leading mobile network providers in the UK. This means that our customers benefit from the extensive coverage and reliability offered by EE's network. However, it's important to clarify that Meaningful Planet is not owned by EE or affiliated with them in any way. While we leverage EE's infrastructure to provide our services, we are an independent company committed to our mission of restoring the planet and environmFew readers

• Can I hotspot from my phone?

  Yes, you can use your Meaningful Planet SIM to create a hotspot using mobile data.Few readers

• Do you offer eSIMs?

  Not at the moment, but it’s something that is coming soon!Few readers

• Will my SIM work in a smartwatch, tablet, or other device?

  Yes! Our SIMs work in most unlocked devices, including smartwatches, tablets, and mobile routers. Just make sure the device supports 4G or 5G.Few readers