Leaving Meaningful Planet

• What if I want to cancel my contract?

  If you're on a rolling contract, you can leave at any time by using our account cancellation service in the 'My Account' section of the App or website. If you're still within your contract term but wish to cancel for any reason, please reach out to [email protected] so we can assist you further.Some readers

Issues & Complaints

• What do I do if I have a complaint?

  Our Complaints Process At Meaningful Planet we're committed to providing exceptional services and products that exceed your expectations, and help make a meaningful difference to the future of our planet. However, we understand that sometimes things may not go as planned. If you're not completely satisfied with any aspect of our service, we want to hear about it. Your feedback is invaluable for improving our services and ensuring we meet your expectations. How to Make a Complaint StSome readers

• It says Meaningful Planet uses the same network infrastructure as EE for your network, what does that mean? Are you owned by EE?

  Our network operates using the same physical infrastructure as EE, one of the leading mobile network providers in the UK. This means that our customers benefit from the extensive coverage and reliability offered by EE's network. However, it's important to clarify that Meaningful Planet is not owned by EE or affiliated with them in any way. While we leverage EE's infrastructure to provide our services, we are an independent company committed to our mission of restoring the planet and environmSome readers

• Do you offer eSIMs?

  Yes - you can choose between a physical SIM or eSIM at checkout. There are many advantages to be had from choosing an eSIM (providing your phone is compatible). These include: Instant activation - download and install your eSIM almost instantly following your purchase Zero plastic - the tech to enable eSIMs is already on your device, so no need for the use of additional plastic No shipping emissions - getting physical SIMs from A to B almost invariably means the use of variFew readers

• Can I hotspot from my phone?

  Yes, you can use your Meaningful Planet SIM to create a hotspot using mobile data.Few readers

• Will my SIM work in a smartwatch, tablet, or other device?

  Yes! Our SIMs work in most unlocked devices - including smartwatches, tablets, and mobile routers. Just make sure the device supports 4G or 5G. One exception of note is Apple Watches - that don't currently support the EE network we use to keep our customers connected.Few readers

• How do I set up or change my SIM PIN?

  Setting a SIM PIN adds an extra layer of security to your device. It ensures that if your phone is lost or stolen, your SIM cannot be used without the correct PIN. What is the default SIM PIN for Meaningful Planet SIMs? The default SIM PIN for all Meaningful Planet SIMs is 1111. When you first insert and activate your SIM, you may be asked to enter this default PIN. If prompted, please enter 1111 to proceed. How to Set or Change Your SIM The steps vary slightly dependiFew readers