• What happens if I go over my monthly mobile data allowance?

  If you exceed your monthly mobile data allowance, data access will be blocked until the start of the next billing cycle. We'll notify you when you're nearing your data limit and again when it's fully consumed. At that point, you have two options: wait until the next billing cycle for your allowance to reset or purchase a data bolt-on to supplement your current allowance. Our goal is to provide flexibility and transparency in managing your mobile data usage.Popular

• Do you sell handsets?

  Currently, we focus on providing SIM-only plans. However, our SIMs are compatible with any unlocked handset. If you're in need of a handset, we recommend checking out our guide on where to find reliable refurbished phones and what to look out for here. Refurbished phones are a sustainable and cost-effective option that aligns with our commitment to environmental responsibility.Some readers

• Do you offer Pay As You Go?

  We’ve kept things simple with bundles because they offer great value and make it easier for us to invest consistently in UK wildlife projects - 10% of every bill goes straight to nature. Pay As You Go can be a bit trickier to manage on both fronts, but we’re always open to reviewing things if it helps our community.Few readers

• Roaming & out-of-bundle pricing guide

  Your guide to Meaningful Planet's out-of-bundle and roaming charges All Meaningful Planet customers benefit from a free monthly EU roaming allowance, as well as fixed-rate pricing when travelling outside of the EU and EEA. When travelling outside of the EU, roaming charges vary significantly depending on the nature of communication and the country you're in. These prices are laid out below, with couFew readers

• Can I change from rolling to fixed-term contract?

  Yes - at any point during a rolling contract, you can switch to a fixed-term 12 or 24 month contract. These fixed-term contracts are cheaper than our rolling plans - and come with our promise to never increase your prices halfway through your contract. To do this, simply email us at [email protected] to confirm the fixed-term plan you'd like to move to and when. We'll confirm the cost for you and take care of the rest.Few readers

• Can I have multiple plans on one account?

  Yes - if you'd like multiple personal plans on a single account or bill (typically for yourself and any family members), you can do this once you've purchased your first SIM plan. Here's how it works: Once you've purchased your plan, you'll receive email confirmation - which will include a link to create an account by setting a password When you've set your password and logged into your account, there is an option that says Purchase a new SIM plan Click Purchase a new SIM plan andFew readers

• How much does it cost to upgrade?

  You can upgrade your plan at any time through your Meaningful Planet account, including moving from a Rolling contract to a fixed-term 12 or 24-month plan. Upgrades are charged on a pro-rated basis, meaning you only pay for the remainder of your current billing month. For example, if you upgrade from a 3GB plan to a 30GB plan with three days left in the month, you will only be charged for those three days rather than the full monthly cost of the new plan. The exact amount you will pay is shownFew readers