• What happens if I go over my monthly mobile data allowance?

  If you exceed your monthly mobile data allowance, data access will be blocked until the start of the next billing cycle. We'll notify you when you're nearing your data limit and again when it's fully consumed. At that point, you have two options: wait until the next billing cycle for your allowance to reset or purchase a data bolt-on to supplement your current allowance. Our goal is to provide flexibility and transparency in managing your mobile data usage.Some readers

• Do you sell handsets?

  Currently, we focus on providing SIM-only plans. However, our SIMs are compatible with any unlocked handset. If you're in need of a handset, we recommend checking out our guide on where to find reliable refurbished phones and what to look out for here. Refurbished phones are a sustainable and cost-effective option that aligns with our commitment to environmental responsibility.Few readers

• Do you offer Pay As You Go?

  We’ve kept things simple with bundles because they offer great value and make it easier for us to invest consistently in UK wildlife projects - 10% of every bill goes straight to nature. Pay As You Go can be a bit trickier to manage on both fronts, but we’re always open to reviewing things if it helps our community.Few readers