• How can I reach your customer support?

  For immediate assistance, you can use our online chat. Alternatively, you can email us at support@meaningfulplanet.co.uk.Few readers

• Why are my messages showing the wrong phone number after transferring my service?

  When you transfer your phone number to Meaningful Planet, you might notice that iMessage (on iPhones) or RCS messages (on Android phones) are still showing your old phone number. This happens because these messaging services need to be updated to recognise your newly transferred number. Don't worry - your regular text messages will work normally, and this is easy to fix. For iPhone Users Your iPhone needs to re-register iMessage and FaceTime with your new number. Here's how to do this:Few readers

• What happens to lost or stolen phones / SIMs?

  We do not handle devices, but if your SIM is lost or stolen, contact us right away. We’ll suspend your service to prevent misuse and help you order a replacement SIM and transfer your number over.Few readers