Articles on: Switching to Us & Keeping Your Number

Can I keep my current / existing mobile phone number when switching to Meaningful Planet Mobile?

Yes, you can keep your current mobile phone number.

Bringing your number with you when you switch to Meaningful Plane is fast, simple, and free of charge.

If you're switching to Meaningful Planet from another mobile provider, you may want to keep your existing mobile number. The good news is that transferring your number to Meaningful Planet is a simple and straightforward process. Here's everything you need to know to make the transfer smoothly.

Step 1: Request your PAC code
To transfer your number, you'll need to obtain a PAC (Porting Authorisation Code) from your current provider. A PAC is a unique code that allows you to transfer your number between providers. To get your PAC, simply text "PAC" to 65075 from the number you want to transfer. Your current provider will respond with your PAC and any additional information you need to complete the transfer. You can also obtain it by contacting your network's customer support team directly.

Step 2: Provide your PAC to Meaningful Planet
Once you have your PAC, you'll need to provide it to Meaningful Planet to initiate the transfer. You can do this once your Meaningful Planet SIM has arrived and you've activated it, by clicking the Transfer your number button in your customer account. Just fill in the form with your PAC and the number you want to transfer over, and we'll handle the rest!

Step 3: Wait for the transfer to complete
After you've provided your PAC to Meaningful Planet, we'll take care of the rest of the transfer process for you. The transfer usually takes around one working day to complete, but in some cases, it may take a little longer. During this time, you'll be able to use your Meaningful Planet SIM with a temporary number until your existing number is transferred over.

Step 4: Number transfer complete
Once the transfer is complete, your existing number will be active on your Meaningful Planet SIM, and you'll receive a confirmation message from us. At this point, you can start using your Meaningful Planet service with your existing number. It's a good idea to double-check that your number has been transferred correctly by making a test call to your number.

Updated on: 17/06/2024

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